Order Processing System
At the onset of this decade, online ordering reached a crescendo and continues to rise, proving how important it is to have a reliable order processing system to persevere throughout this trend. To compensate, your business must ramp up production and order processing speed and volume to keep up with high customer demand and growing competition. Whoever has the best service to offer for the same product or service can win the sale and customer loyalty. Unlike local business, proximity to one’s home is not a factor the consumer must consider.
Your order processing system may handle both on and offline orders, orders from multiple ecommerce platforms, catalogues, phone calls, etc. Providing a consistent level of service as customer-facing channels become overloaded requires careful planning and management on the backend of your business.
Rather than individually login to an online order management system, then export information to process orders, integrating all your sales channels together with automated order processing software is the most efficient way to streamline processes, avoid duplication and stay on track with order completion in a timely fashion.
What To Expect from SOS Inventory Sales Order Management Software
- Sales Order Receipt from Multiple Channels using Shopify, EDI, BigCommerce, Zapier and more.
- Generate Estimates and Quotes that can later be converted to invoices
- Generate Invoices with customized headers and footers
- Merge invoices for the same customer
- Manual and Automatic Purchase Orders to ensure you never run out of inventory
- Create Sales Receipts
- Limit Sales Representative Access to Customer and Sales Information
- Generate Commission Reports
- Initiate Production to Fulfill Order
- Pick and Pack
- Fulfillment
- Process Returns
- Create Credit Memos
- Place Customers on Credit Hold
- Set up Customers Under Parent Company Billing
- Process Payments
- Serial and lot tracking
- Integrate with ShipStation
- Send orders to a Drop Shipper – the ability to add multiple locations lets you ship from your own facility or pass the sales order to a third party for fulfillment.
- Manage Rentals and Consignment Inventory
- Vary Price Levels
All the above facilitate order processing at different stages:
- Sales order receipt – information from various channels indicates customer information, items ordered, sales amounts and quantities.
- Sorting – fulfillment at your own facility, a warehouse or a third party where your products are stored
- Packing – Placing all the customers items in the right sized packaging and labeling
- Shipping – Work with UPS or third-party shipper to select the correct shipping method, carrier, and options.
When you ask professionals for examples of things that typically improve their order processing system, here are the common responses:
Automated Order Management Systems: Implementing an automated order management system can greatly streamline the order processing workflow. These systems can handle tasks such as order entry, inventory management, order tracking, and order fulfillment. They eliminate manual data entry, reduce errors, and provide real-time visibility into the status of orders, leading to improved efficiency and customer satisfaction.
Electronic Data Interchange (EDI): EDI is a technology that enables the electronic exchange of business documents, such as purchase orders and invoices, between trading partners. By using standardized formats and automated processes, EDI eliminates the need for manual data entry, reduces paper-based documentation, and speeds up the order processing cycle. It minimizes errors, improves accuracy, and facilitates seamless communication and collaboration with suppliers and customers.
Integration with E-commerce Platforms: If a business sells products online, integrating the order processing system with e-commerce platforms can streamline the entire process. When a customer places an order online, the integration allows for automatic order creation, inventory updates, and shipping notifications. This integration eliminates the need for manual intervention, reduces the risk of errors, and accelerates the order fulfillment process, resulting in faster delivery times and improved customer satisfaction.
SOS Inventory offers complete order management control combining both order process and fulfillment workflows into a central database where you can also integrate inventory management, production, and finance functionality for full business control and oversight. SOS is a complete inventory processing system designed to incorporate every function related to your products into a single software platform.
Are you prepared to face the challenges of slowed delivery, rising costs and disrupted supply chains that have become all too familiar with a worldwide health situation? Without a great online order processing system, you are ill-equipped to cope with the challenges of unpredictable demand and interruption of services. While a startup can handle orders on paper or spreadsheets, most small to medium size businesses require the sophistication of order management software to capture all the information – customer, sales, costs, inventory, tracking and more. There are many touchpoints from receiving, production, storage, fulfillment, delivery, and sales that must be intertwined to stay on top of order processing, order inventory to replace product sold, receive, and make payments and keep accurate records across the board.
Turn to SOS Inventory for all your order processing system needs. As your reliable online manufacturing order processing software, SOS will over deliver on the functionality, control and reporting your business desperately needs when faced with unique circumstances and will facilitate growth throughout the year as your business evolves and adapts. Whether your business needs manual or automated order management, SOS Inventory will make your team’s jobs easier.
