SOS Inventory was designed to work with QuickBooks Online from the ground up.
Most apps integrate with QuickBooks as an afterthought, as in “Hey we built an app. Now let’s try to make it work with something.” That’s not how we do things. We are long-time end users of QuickBooks Online — since 2006 in fact.
We built SOS Inventory because we needed a way to solve business problems while using QuickBooks Online — probably a lot like you. That’s what sets SOS Inventory apart, and why we’ve grown rapidly over the past 14 years to become the leading inventory, order management, and manufacturing add-on built for QuickBooks.
It’s what we focus on, all day every day.
On an otherwise nondescript Monday morning in March 2016, SOS Inventory’s automated system monitor detected an error trying to synchronize with QuickBooks Online. Within minutes, an experienced developer from SOS was looking at the problem. He quickly determined that about 10% of sync requests to QuickBooks Online were succeeding, and about 90% were failing with a weird response. He ran some tests and determined conclusively that there was a QuickBooks Online server error, as opposed to an SOS server error.
The next step was to open a trouble ticket with QuickBooks support, which Intuit normally resolves within 48 hours. For most app developers, that’s where it stops. For SOS, the real work was just beginning. What were SOS customers to do for possibly up to 48 hours while waiting for QuickBooks to fix the problem?
Several years ago, SOS had run into a similar issue, on an older version of the QuickBooks sync system. At the time, QuickBooks provided a workaround that helped resolve the issue temporarily. So the SOS developer looked up that case history and applied the old workaround to this new problem. Sure enough, it worked! He then initiated the procedure for an emergency code deployment to the SOS servers, and within minutes, SOS customers were back syncing with QuickBooks. Once Intuit fixed the server problem, SOS returned its sync system to normal.
SOS Inventory specializes in small to medium-sized businesses. Most SOS customers have between 1 and 50 employees although the largest has more than 3000 employees! Current businesses using SOS Inventory include aircraft manufacturers, food processors, craft beer distributors, furniture resellers, electronics manufacturers, medical device makers, and many, many more.
SOS is flexible enough to have users in hundreds of different industries. SOS Inventory can also be used as a standalone system for users that do not wish to integrate with QuickBooks Online.
No matter what industry you're in, SOS can help.
SOS Inventory has been a real time saver & has allowed us to implement a robust process for inventory close each month, as well as timely information for our management.
An inventory solution that can really expand all the capabilities with QuickBooks Online to ensure an overall successful business solution!
The reliability and accessibility of SOS Inventory software and integration with our Quickbooks Online accounting system help us in our efforts to bridge the gap in energy and clean water access for communities in Indonesia’s rural and remote areas.
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