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Help and Support

The following links provide documentation on using SOS Inventory. You can also download the SOS Inventory User Guide as a PDF file. The software itself also contains documentation on each data entry form. If you are unable to find what you need in those places, please email support@sosinventory.com for the fastest response.

1. Overview
   1. History of SOS Inventory
   2. Navigation
   3. Search Box
   4. User Profile
   5. Getting Help
   6. Signing In / Out
   7. Printing
   8. Workflow
   9. Comparison of Pricing Plans
   10. Customizing Forms
   11. Emailing Forms
   12. Set-Up / Configuration
2. Purchasing
   1. Purchase Orders
   2. Receiving
   3. Variances
   4. Reordering
   5. Vendor Management
   6. Vendor-Item Catalog
   7. Drop-Shipping
   8. Vendor Returns
   9. Settings
   10. Shipping Methods
   11. Payment Terms
   12. Vendor Messages
3. Manufacturing
   1. Assemblies vs. Processes
   2. Assemblies
   3. Processes
   4. Jobs
   5. Work Orders
   6. Work-In-Progress / Work Centers
   7. Labor
   8. Contract Manufacturing
   9. Overhead
4. Inventory
   1. Adjusting Inventory
   2. Multi-Location Inventory
   3. Reports
   4. Serial Inventory
   5. Lots
   6. Item Management
   7. Cost Basis
   8. Barcoding
   9. Bins
   10. Units of Measure
   11. Kits
   12. COGS
   13. Inventory Value
   14. Negative Inventory
   15. Settings
5. Sales
   1. Relieving Inventory
   2. Using Sales Forms
   3. Available for Sale
   4. Estimates
   5. Sales Orders
   6. Invoices
   7. Sales Receipts
   8. Payments
   9. Picking
   10. Shipping
   11. Customer Returns
   12. Backorders
   13. Customer Management
   14. Price Tiers
   15. Sales Reps and Commissions
   16. Rentals
   17. Discounts
   18. Deposits
   19. Comments
   20. Terms
   21. Sales Tax
   22. Customer Messages
   23. Settings
6. QuickBooks Online
   1. Switching Between SOS and QBO
   2. Syncing
   3. Connection to QB Online
   4. Reconciling COGS
   5. Other QBO Data
   6. PayPal Integration
   7. Class Tracking
   8. Department Tracking
   9. Inventory Tracking in QB Online
7. Administration
   1. User Management
   2. Account Management
   3. Activity Log
   4. Company Settings
   5. Changing Plans
8. Miscellaneous
   1. Quick Links
   2. Documents
   3. Alerts
   4. To-Do List
   5. Multi-Currency
   6. Templates
   7. Beta Features
   8. Mobile Use
   9. Data Import / Export
9. Glossary
10. Frequently Asked Questions