Help and Support

The following links provide documentation on using SOS Inventory. You can also download the SOS Inventory User Guide as a PDF file. The software itself also contains documentation on each data entry form. If you are unable to find what you need in those places, please email support@sosinventory.com for the fastest response.

  1. Overview
    1. History of SOS Inventory
    2. Navigation
    3. Search Box
    4. User Profile
    5. Getting Help
    6. Signing In / Out
    7. Printing
    8. Workflow
    9. Comparison of Pricing Plans
    10. Customizing Forms
    11. Emailing Forms
    12. Set-Up / Configuration
  2. Purchasing
    1. Purchase Orders
    2. Receiving
    3. Variances
    4. Reordering
    5. Vendor Management
    6. Vendor-Item Catalog
    7. Drop-Shipping
    8. Vendor Returns
    9. Settings
    10. Shipping Methods
    11. Payment Terms
    12. Vendor Messages
  3. Manufacturing
    1. Assemblies vs. Processes
    2. Assemblies
    3. Processes
    4. Jobs
    5. Work Orders
    6. Work-In-Progress / Work Centers
    7. Labor
    8. Contract Manufacturing
    9. Overhead
  4. Inventory
    1. Adjusting Inventory
    2. Multi-Location Inventory
    3. Reports
    4. Serial Inventory
    5. Lots
    6. Item Management
    7. Cost Basis
    8. Barcoding
    9. Bins
    10. Units of Measure
    11. Kits
    12. COGS
    13. Inventory Value
    14. Negative Inventory
    15. Settings
  5. Sales
    1. Relieving Inventory
    2. Using Sales Forms
    3. Available for Sale
    4. Estimates
    5. Sales Orders
    6. Invoices
    7. Sales Receipts
    8. Payments
    9. Picking
    10. Shipping
    11. Customer Returns
    12. Backorders
    13. Customer Management
    14. Price Tiers
    15. Sales Reps and Commissions
    16. Rentals
    17. Discounts
    18. Deposits
    19. Comments
    20. Terms
    21. Sales Tax
    22. Customer Messages
    23. Settings
  6. QuickBooks Online
    1. Switching Between SOS and QBO
    2. Syncing
    3. Connection to QB Online
    4. Reconciling COGS
    5. Other QBO Data
    6. PayPal Integration
    7. Class Tracking
    8. Department Tracking
    9. Inventory Tracking in QB Online
  7. Administration
    1. User Management
    2. Account Management
    3. Activity Log
    4. Company Settings
    5. Changing Plans
  8. Miscellaneous
    1. Quick Links
    2. Documents
    3. Alerts
    4. To-Do List
    5. Multi-Currency
    6. Templates
    7. Beta Features
    8. Mobile Use
    9. Data Import / Export
  9. Glossary
  10. Frequently Asked Questions